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Effective April 10, 2025

To view and/or print a PDF version of the FBG FanCash Program Terms, please click here.

FBG FANCASH PROGRAM TERMS

These terms and conditions (“Terms”) are the agreement between you and FBG Enterprises Opco, LLC (“FBG” or “Fanatics Sportsbook”) setting forth how you can earn and use FanCash based on your transactions with Fanatics Sportsbook and Fanatics Casino (if available in your state) (“FanCash Program”). You agree that your participation in the FanCash Program is subject to these Terms, the Fanatics FanCash Policy for Commerce Sites (defined below), and the applicable FBG Terms of Services and any applicable rules and policies found in the Fanatics Sportsbook app for your state, as may be modified by us, and all applicable laws, rules, and regulations.  You also acknowledge that you have read the FBG Privacy Policy.

FANCASH PROGRAM CHANGES & TERMINATION

We may change or terminate the FanCash Program, or any part thereof, at any time, and we may add to and/or change these Terms at any time. For example, we may make changes related to:

We will also make changes to these Terms as needed to protect the integrity of the FanCash Program, including to prevent abuse and help ensure the FanCash Program is being used as intended.  Please review these Terms carefully and regularly.  Continued participation in the FanCash Program after the Terms have been updated will signify consent to the revised Terms.

No FanCash will be earned or redeemed after the effective date of our termination of the FanCash Program for Fanatics Sportsbook.

ELIGIBILITY

To participate in the FanCash Program, you must: (1) be eligible to participate in sports wagering and online casino gaming, (2) have an open, active account with FBG in good standing (“Account”), and (3) not be on any involuntary state gambling exclusion list, state gambling self-exclusion list, and/or self-exclusion list for any Fanatics Sportsbook entity or subsidiary. You may only have one Account and may not use that Account for anyone other than yourself.  

HOW TO EARN FANCASH

  1. Fanatics Sportsbook

For Fanatics Sportsbook, you will earn FanCash upon the settlement of your eligible cash bets on the Fanatics Sportsbook & Casino mobile app (the “App”) or website.  You can also earn FanCash when you make bets at any Fanatics Retail Sportsbook, provided you have a mobile Account that is linked to your player card. If you already have a player card and open a new mobile Account, you will need to link your player card to that Account with the teller at the Fanatics Retail Sportsbook.


Regardless of whether you place a bet at a retail location or in App, the amount of FanCash earned will be based on the amount you bet and the odds of that bet in accordance with the chart presented below. As terms and offers may change, please note that the FanCash earn presented on the bet slip reflects the current offer.

ODDS RANGE

PERCENTAGE OF FANCASH EARNED

-110 or shorter

Between .01% and 1% of amount bet

Between -109 and +950

Between 1% and 3% of amount bet

Between +951 and +3200

Between 3% and 6% of amount bet

Between +3201 and +7000

Between 6% and 9% of amount bet

Between +7001 and +9000 or longer

Between 9% and 10% of amount bet

Wagers made using Odds Boosts will earn FanCash based on the boosted odds. Wagers made using Profit Boosts will earn FanCash based on non-boosted odds. If one or more legs of a parlay or same game parlay are voided, but other leg(s) remain, the wager will earn FanCash based on the original odds.

  1. Fanatics Casino

For Fanatics Casino (if available in your state), you will earn FanCash based on the type of game played and amount wagered on the App, Fanatics Casino mobile app, or Fanatics Casino website.  For slots and instant wins, you will earn 0.2% of your stake back in FanCash, and for table and live dealer games, you will earn 0.05% of your stake back in FanCash.  FanCash will be awarded on the settlement of eligible wagers.

  1. Additional Earning Opportunities

From time to time, FBG may award FanCash in its sole discretion. You may also receive promotional offers regarding additional opportunities to earn FanCash from us (“Offers”). Each Offer will contain details on how you can earn FanCash and any limitations that may apply.  Your Account must be active and in good standing as of the date we determine whether you have met the terms of the Offer to receive the promotional FanCash amount.

  1. General:

Awarded FanCash will be rounded to the nearest $.01 of FanCash.  This means that you will not earn FanCash if the calculated amount is less than $.005.  

Bets made using Bonus Bets, Free Spins, Casino Credit, or any other type of promotional credit are not eligible to earn FanCash.  For the avoidance of doubt, canceled or voided wagers also do not earn FanCash. You will also not earn FanCash on any bets that are cashed out using the Cash Out feature or that are otherwise cashed out early.

FanCash may be withheld or revoked where FBG believes in its discretion that FanCash was earned through or in connection with any fraud, error, abuse of the platform, or violation of the FBG Terms of Service in your state. You will not earn FanCash on any bets if you are subject to any betting limits or other restrictions.

REDEMPTION & ACCOUNT LINKING

FanCash is not redeemable for cash, and you cannot transfer, assign, sell, or distribute your FanCash to others. FanCash may only be used as set forth in these Program Terms. Only one Account may receive FanCash in any one transaction. Further, FanCash should be redeemed online and cannot be redeemed at Fanatics Sportsbook retail locations or certain commerce retail locations operated by our affiliates. The redemption options below are subject to change and may not be available in your jurisdiction.

  1. Redemption Options
  1. Redeem for Bonus Bets, Casino Credit, or Profit Boost Tokens: You can redeem your FanCash for Bonus Bets, Casino Credit (where available), or Profit Boost Tokens as set forth below. You cannot redeem FanCash at Fanatics Sportsbook retail locations.

 

  1. Bonus Bets:
  1. You may be able to convert your FanCash to Bonus Bets from the FanCash page in your Account.
  2. If you choose to redeem your FanCash for Bonus Bets, you can select the amount of FanCash you would like to redeem, as long as it is more than the minimum bet amount of $.10. FanCash and Bonus Bets have an equal redemption rate (e.g., $5 in FanCash equals $5 in Bonus Bets). Once redeemed, Bonus Bets can be divided and applied to eligible wagers in any amount you choose (e.g., you can use a $100 Bonus Bet as 1x$100 Bonus Bet, 10x$10 Bonus Bets, 20x$5 Bonus Bets, etc), but Bonus Bets cannot be combined with cash, other Bonus Bets, or any other promotional credits or boosts.
  3. Once redeemed, Bonus Bets must be used within seven (7) days from the date they are added to your Account or they will expire.  As with all Bonus Bets, if you win a bet with a Bonus Bet applied, you will only receive the winnings as withdrawable cash in your Sportsbook Account but not the initial Bonus Bet stake. Bonus Bets are not withdrawable as cash or as part of bettor winnings.
  1. Casino Credit:
  1. You may be able to convert your FanCash to Casino Credit in the App or on the Fanatics Casino app or website.
  2. If you choose to redeem your FanCash for Casino Credit, you will receive half (50%) of the FanCash value in Casino Credit (e.g., $1 in FanCash equals $.50 in Casino Credit). If you have Casino Credit available to use, it will automatically be applied to your casino wagers before any deposited funds (cash). You do not need to use all of your Casino Credit as a single wager. Your wager amount will dictate how much Casino Credit is applied (e.g., if you have $10 in Casino Credit and place a $2 wager, $2 of Casino Credit will be applied to that wager).
  3. Once redeemed, Casino Credit can be used on any Fanatics Casino games and expires seven (7) days from the date it is added to your Account. Casino Credit must be played through one time. Casino Credit cannot be redeemed for or withdrawn as cash at any time. Any payouts from bets placed with Casino Credit will be added to your cash balance in your Account.
  1. Profit Boosts:
  1. You may be able to convert your FanCash to a Profit Boost Token for eligible wagers directly from your bet slip.
  2. If the option to convert your FanCash to a Profit Boost is available for your wager, the amount of FanCash required to boost your bet and the corresponding boost percentage will appear in your bet slip (e.g., Boost X% for $X FanCash). To convert your FanCash to a Profit Boost Token and apply it to your wager, toggle on the button in your bet slip, confirm your wager amount, and place your bet. FanCash will be deducted from your FanCash Account balance in the displayed amount after your bet is placed and accepted. If your bet wins with the Profit Boost Token applied, you will receive the boosted winnings as withdrawable cash in your Account.
  3. Minimum or maximum odds and stake restrictions may apply to your wager. If applying the Profit Boost Token would change the approved odds or surpass the wager limits for that market, you will be unable to convert your FanCash and boost that wager. Converted Profit Boost Tokens can only be used with cash bets, and you can only apply one (1) Profit Boost Token per wager. Converted Profit Boost Tokens cannot be combined with any other Profit Boost Tokens, Odds Boosts, Bonus Bets, or any other boosts or promotional credits. Bets placed using converted Profit Boost Tokens will earn FanCash based on the non-boosted odds.
  4. If a bet placed using a converted Profit Boost Token is (i) voided, (ii) canceled, or (iii) results in a push, the FanCash will be returned to your Account (but not the Profit Boost Token since you will get the FanCash back). If a converted Profit Boost Token was used on a parlay wager, and any leg(s) of the parlay are (i) voided, (ii) canceled, or (iii) result in a push, the odds for the remaining legs of your parlay will be recalculated, and the Profit Boost Token will be applied to the recalculated odds. If a bet placed using a converted Profit Boost Token is cashed out, neither the Profit Boost Token nor the converted FanCash amount will be returned.
  1. Bet with FanCash:
  1. You may be able to place a bet using your FanCash by converting FanCash to a combination of Bonus Bets and Profit Boost Tokens, if this option is made available to you.
  2. If this option is available for your wager, the amount of FanCash required to boost your bet and the corresponding boost percentage will appear in your bet slip (e.g., Use $1 Bonus Bet and Boost X% for $X FanCash).
  3. To convert your FanCash, toggle on the button in your bet slip, confirm your wager amount, and place your bet. FanCash will be deducted from your FanCash Account balance in the displayed amount after your bet is placed and accepted. If your bet wins after you bet with FanCash, you will receive the boosted winnings as withdrawable cash in your Account.
  4. Rules and restrictions applicable to Bonus Bets and Profit Boost tokens, as set forth above, apply.
  1. Bonus Bet Cash Out to FanCash: Where available, the Cash Out feature allows users to settle eligible sports betting wagers (or a portion of eligible wagers) early without waiting for the event to finish. If you placed a sports betting wager in the App using a Bonus Bet, you may be able to cash out your bet for FanCash. The Bonus Bet stake will be included in your FanCash cash out. The cashed-out FanCash will be added to your FanCash balance in your Account. The FanCash earn rates set forth herein only apply to wagers placed with cash, so you will not earn any FanCash from a cashed-out Bonus Bet. Note that the Cash Out terms set forth in our House Rules apply to all Cash Outs.
  1. Redeem for Merchandise and other Goods and Services: You can also redeem your FanCash for discounts on eligible merchandise on Fanatics.com and other eligible sites listed here (collectively, “Commerce Sites”). There may also be opportunities to redeem FanCash with FBG partners under special Offers or through special marketplaces made available to you. You must be logged into your FanCash account to redeem FanCash.  If you choose to redeem FanCash on a Commerce Site, you must redeem the entire amount.  For details on how you can earn FanCash through the Commerce Sites, please review the FanCash Policy-HD North America Main Site Group (fanatics.com).   Details on using FanCash in connection with partners and other Offers, see Offer details.
  1. Redeem for Sweepstakes Token: You may also be able to redeem FanCash for tokens to enter sweepstakes Offers. You must be logged in to execute such a redemption.  Additional terms and conditions, including official rules for the sweepstakes Offer, will apply.  
  1. Email Verification/Linking Requirement

As part of the Fanatics ID and FBG account creation process, you will receive an email asking you to verify your email address.  Please make sure you do this, as email verification is required to:

  1. Continue placing bets after 30 days of account creation; and
  2. Redeem for Bonus Bets, Casino Credit, or Profit Boost Tokens if you also have an account with any of the Commerce Sites (a “Commerce Account”).

If after you have set up your Fanatics ID, you later establish a Commerce account, You can link your FanCash accounts as follows:

  1. Create a new account on any of the Commerce Sites (a “Commerce Account”) using the same email address that you used to create your FBG Account; and
  2. Once you create the second account as set forth in (1) or (2) above, you will receive an email prompting you to click a link to combine your FanCash accounts.

If you do not use the same email address for your Commerce Account and FBG Account, you will not be able to combine your FanCash accounts. That means that while you will continue to earn FanCash for eligible transactions on each platform, you will only be able to redeem the FanCash you earned on the platform on which you earned it. In other words, if you earn FanCash by placing eligible bets on Fanatics Sportsbook & Casino, you can only redeem that FanCash for Bonus Bets,Casino Credit, or Profit Boost Tokens but not for merchandise purchases.

HOW TO VIEW YOUR FANCASH BALANCE

If you have combined your FanCash accounts as set forth above, you can view your total FanCash balance on the FanCash page in the App or website, and on the FanCash banner of the Fanatics.com homepage or the “MyFanCash” page found under the Fanatics.com home account section (www.fanatics.com/account). If you have not combined your accounts, you will only see the FanCash you earned with each platform and not a combined balance. In addition, either we or our affiliates may send you communications about the FanCash Program, including your balance, activity, updates, offers, and other information.  For more information about your choices with respect to these communications, please see the Fanatics Sportsbook Privacy Policy.

FANCASH EXPIRATION

FanCash is non-transferable, and FanCash earned through placing bets as described above expires 365 days after your last earning activity with the Fanatics family of companies.  Currently, earning activity means (1) making a qualifying bet with FBG, or (2) making a qualifying purchase with Commerce.  For example, if you earned FanCash from bet placement on August 2, 2024, that FanCash will expire August 1, 2025. If, however, you make a qualifying purchase with Commerce on December 2, 2025, all your FanCash earned through the defined earning activities - including the FanCash earned from the bet placement in August - will expire on December 2, 2026. FanCash earned through other channels, including through Offers (defined herein) or free to play games may have different expiration dates which will be disclosed to you in the terms of that Offer or earning activity.

Remember, if you redeem your FanCash for a Bonus Bet or Casino Credit, that Bonus Bet or Casino Credit must be used within seven (7) days from when the FanCash was redeemed for the Bonus Bet or Casino Credit.

FANCASH CLAWBACKS

If you receive or redeem FanCash that we or one of our affiliated companies later determines was awarded in error or otherwise should have been deducted from your FanCash account (i.e., because you returned the merchandise for which you earned the FanCash), we reserve the right to withhold or clawback any unredeemed FanCash that was awarded in error, or any FanCash you earn up to the amount of FanCash that was awarded in error or otherwise should have been deducted from your FanCash account. Subject to any required regulatory limitations and/or approvals, we also reserve the right to withhold or require the return of any winnings made from any Bonus Bets or Casino Credit wagers that were redeemed using FanCash that was awarded in error or otherwise should have been deducted from your FanCash account.  

TERMINATION OF REWARDS PROGRAM PARTICIPATION & LOSS OF FANCASH

Participation in the FanCash Program is a privilege, and as such, can be suspended, revoked, limited or terminated at any time by FBG for any reason. If we believe (in our sole discretion) that you are or have abused, misused or gamed the FanCash Program or Fanatics generally, or have violated the terms of this or any other agreement you have with FBG or any of our related entities, including but not limited to any Commerce Sites, we may:

In addition, violations of the terms or other agreements with FBG may also result in the suspension, revocation, limitation, or termination of your ability to earn and redeem FanCash on any Commerce Site, as well as your loss of any FanCash earned through your activities on any Commerce Sites.  

Unless required by law, FanCash is not redeemable for cash, cannot be transferred, sold, or distributed to others, and cannot be applied to shipping, expenses, or sales taxes.

DISCLAIMER

The FanCash Program and/or any of its features may be unavailable, inaccurate, or interrupted from time to time for a variety of reasons. We are not responsible for any unavailability, interruptions, or errors of the FanCash Program or its features. FBG or its affiliates may from time to time request information from you to confirm your identity before it will allow use of your FanCash. FBG may delay your access to FanCash until you comply with this information request. The FanCash Program and all the information accessible through it are provided for information purposes only on an "as is" and "as available" basis. We, our information providers, and their agents make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the FanCash Program, the information, materials, content, availability, and products.

CONTACT US

FBG Enterprises Opco, LLC

PO Box 551702

4150 Belfort Rd

Jacksonville, FL 32216

Email: support@betfanatics.com

Telephone Number: 800-254-0320

RESPONSIBLE GAMING

Fanatics Sportsbook aims to consistently care for our customers and promote responsible gambling practices.

GAMBLING PROBLEM? Call or Text 1-800-GAMBLER (CO, DC, IL, KS, KY, LA, MD, MI, NC, NJ, OH, PA, TN, VA, VT, WV, WY), (800)-327-5050 or gamblinghelplinema.org (MA), Call 877-8-HOPENY or text HOPENY (467369) (NY), or Call 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), (888) 789-7777 or ccpg.org (CT), or 1-800-BETS-OFF (IA), or 1-800-9-WITH-IT (IN), or www.mdgamblinghelp.org (MD), or morethanagame.nc.gov (NC), or 1800gambler.net (WV)