Privacy Policy

Effective as of November 1, 2024

Privacy Notice Applicability

The privacy notice on this page (“Privacy Notice”) describes how FBG Enterprises Opco, LLC, together with its subsidiaries or affiliates, including but not limited to various PointsBet limited liability companies (collectively, "FBG,” “we,” “our,” or “us”) uses, discloses, and otherwise processes your personal information collected through its mobile applications, social media accounts, websites, digital platforms, or other locations where it may be posted (collectively, the “Properties”), and through other online and offline interactions, such as email, phone, or in person (collectively with the Properties, the “Services”). The Services are intended for use by those present in the states in which we operate in the United States (“U.S.”) in accordance with U.S. laws, the Terms of Service and this Privacy Notice.

By accessing and using the Services, you acknowledge and agree to the collection, use, and disclosure of your information in accordance with this Privacy Notice. If you do not agree to the processing of your personal information in the way this Privacy Notice describes, please do not provide your information when requested.

Information collected in connection with account creation or registering will be used consistent with this Privacy Notice.

Table of Contents

1. Sources of Personal Information

2. Types of Personal Information Collected

3. How We Use Your Personal Information

4. How We Disclose Your Personal Information

5. Service-Specific Processing of Information

a. Identity Verification and Biometric Information

b. Betting and Gaming (Including Casino)

c. Streaming

d. As required by law or otherwise as directed by you

e. In-person Interactions

f. Text Messaging

g. Refer-a-Friend

6. Cookies and Other Tracking Technologies

7. Interest-Based Advertising

8. Data Retention

9. Third-Party Websites and Social Media Services

10. Your Choices

11. Security of Your Personal Information

12. Children’s Privacy

13. Other Notices and Important Information

14. Contact Information

15. Additional U.S. State Privacy Disclosures

Sources of Personal Information

We collect personal information about you from the following sources:

Directly From You. We may collect personal information during your access or use of the Services, such as when you create or verify an account, provide tax information, engage in a sweepstakes or contest, make a deposit or withdrawal, make a purchase or place a wager, sign up for marketing, make purchases, participate in promotions, contact us for customer service, assistance, or for other engagement, interact with us at one of our retail locations or at in-person events, engage with our Fanatics Family of Companies, leave a review, and/or post or submit content.
From Your Friends. If you consent, your friends and contacts may provide personal information about you in connection with our “friend” referral and for other purposes. You may only provide us with information about another person if you have that person’s consent.
Cookies and Similar Technologies. When you access or use the Services, we may collect data using cookies and similar technologies, such as information about your device, internet usage, cookie identifiers, location, website activity, and other details of your use of the Services. For further information on how we use such technologies to collect personal information, see Section 6 – “Cookies and Similar Technologies.”
Service Providers. We may collect personal information from service providers who are assisting us in the provision of our Services and products and carrying out our business, such as to enable wagers, verify your identity, offer games (such as casino games), and provide customer assistance.
Other Third Parties and Publicly Available Information. We may collect personal information from other third parties and from publicly available sources that provide information to us. For example, we collect personal information from Business Partners (see Section 4), advertising networks, data brokers, government and other public sources, and social media platforms and networks. Additionally, we may supplement information collected directly from you with outside records provided by these third parties for advertising and marketing, as well as to provide our Services, perform verification, authentication, fraud detection, and comply with legal and regulatory requirements.

We may obtain information that we receive from the various sources described in this Privacy Notice, including third-party sources, and combine, use or disclose it for the purposes identified below.

Types of Personal Information Collected

Depending on which Services you use, we may collect the following categories and specific types of information about you:

Identifiers, such as your contact information (including your name, email address, postal address, and telephone number), alias, unique personal identifier, social security number, social media and/or messaging identifiers, authentication information you create (such as account password), and device identifiers (such as advertising IDs, pixel and cookie IDs, and Internet Protocol (“IP”) address).
Information contained in customer records, such as:

Financial information, including financial account number, debit card, or credit card number in combination with any required security or access code;
Transaction history;
Government issued identification;
Signatures; and
Your physical characteristics or a description of you.

Demographic information, such as gender and age (including date of birth).
Internet and other electronic activity that is gathered automatically when you interact with our Services or with our advertisements, such as browsing and search history, browser information, device type, device ID, operating system version, and other information about your device and your interactions with our Services.
Geolocation information, including: (a) non-precise geolocation for some Services (i.e., city, state, zip code), and (b) precise geolocation for other Services, which shall be treated as sensitive personal information as described below.
Commercial information and preferences, such as wagering information (including payment method and payment information), favorite teams and players, favorite casino games (if applicable) and other preferences. We also collect information that you provide in communications with us, such as through calls, text messages, chat communications, or reviews.
Audio, visual, and similar information, such as call recordings when you call us, pictures that you may provide (including of ID cards), photographs and video footage from events, retail locations or that you submit or otherwise make available to us for use, or other similar information. For example, if you contact us using chat, messaging apps, or social media, the content of the conversation may be monitored or recorded by us or our service providers. If you participate in our mobile messaging program, we may also collect your mobile phone number, your carrier’s name, and the date, time and content of your messages, and other information you provide as part of that program.
Biometric information, such as a scan of your facial geometry used to verify your identity, which is processed by our vendor.
Identity verification information for certain Services, including your identity documentation (i.e., government issued id).
Professional or employment-related information, such as your job title, employer, credentials, professional affiliations, skills, and other professional information.
Educational information.
Inferences drawn from any of the information we collect to create a profile about you reflecting your preferences and characteristics.
Sensitive personal information, which may include the following in some jurisdictions:

Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account.
Precise geolocation information.
Biometric information.
Racial or ethnic origin, citizenship, or other information.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To provide you with products and services, such as to:

Communicate with you, including to

respond to your inquiries;
give you updates on your activity, such as your bets and wagers;
provide you with information about promotions, events, our Services and other content that may be relevant to you;
support deposits, withdrawals, warranties, and similar issues; and
notify you of important administrative or legal issues, such as changes to our terms or practices.

Streamline and facilitate your interactions with us, including to:

allow you to access our Properties;
create and maintain accounts for you;
verify your eligibility for and enroll you in certain Services, promotions, transactions, programs, and benefits; and
authenticate users.

Facilitate transactions, payments and other similar interactions.
Otherwise facilitate your relationship with us, such as to make a purchase or place and settle wagers.

For marketing, such as to market our goods and services or those of our Fanatics Family of Companies, Business Partners, and other third parties. You can always unsubscribe from our email marketing via a link in the email or by contacting us using the information in the Contact Us section and requesting to unsubscribe. We may make additional methods available to you from time to time for you to unsubscribe from marketing. In addition, if you have provided us with a mobile phone number and we have obtained your written consent to participate in our SMS marketing campaigns on behalf of ourselves or our Fanatics Family of Companies, we may use such information in accordance with that separately obtained consent.
For insights, such as to identify trends and make inferences about you and your interactions with us, our Fanatics Family of Companies, and Business Partners, such as to analyze your behavior and preferences, how you use and engage with our Properties and Services, and to evaluate and improve the products and services of our Fanatics Family of Companies and Business Partners.
To comply with legal obligations and defend ourselves and others, including complying with legal requirements (including maintaining compliance-related records); to cooperate with law enforcement, regulators, and other lawful requests; to enforce our or our Fanatics Family of Companies Terms of Service (if any), policies, and contracts; establish, exercise, or defend against legal claims that we may have or pursue; and to protect ours, our customers’, and other parties’ safety, property, or rights.
For internal business and operational purposes, such as:

For our internal business administration, such as to manage customer accounts, including keeping general records of customers, purchases, bets, customer care, and other interactions;
Auditing related to our interactions with you;
For security purposes, such as to respond to security incidents or to protect genuine customers and our business from fraud, to minimize the risk of false details being used, to avoid abuse by fraudsters, and to protect against other malicious, deceptive, fraudulent, infringing, or illegal activity;
To manage competitions or other promotions that you have chosen to participate in;
To comply with contractual and other obligations;
To improve or develop our products and services (including our marketing activity more generally), including operating our Services and improving or personalizing your experience (such as building profiles about you or how you interact with us), by analyzing our interactions with you; assessing how our products and services are used; and evaluating the effectiveness of marketing activities; and
For internal research and quality assurance, such as conducting surveys and questionnaires to gain feedback on our products and services and measuring analytics to improve our products and services.

In connection with a corporate transaction, including in connection with a sale, acquisition, merger, change of control, bankruptcy, or similar transaction involving some or all of our assets, or due diligence related to such transactions.

For any purpose for which you provide consent. We may also use de-identified, anonymized, or aggregated versions of your personal information for any purpose.

How We Disclose Your Personal Information

We may disclose your personal information in the ways that are described in this Privacy Notice, such as:

Fanatics Family Companies: We may disclose your personal information to our Fanatics Family of Companies, including affiliated entities, parents, and subsidiaries for the purposes described above. For example, our family of companies may exchange information about your interactions with our services, your preferences, and inferences we have drawn about you to customize offerings and market services to you.
The public or third parties when you choose or direct us to do so, or intentionally interact with those third parties through our Services, such as:

Information you provide in response to offers from third parties through our Services.
Information in product reviews, including your name or username, pictures you upload, and any other information you choose to include. Reviews that you submit to our Properties will be viewable to other users.
Content that you choose to post or otherwise make available to other users or the public in connection with the Services or on third party sites.

Service providers: We may permit our vendors and subcontractors to access your personal information in connection with performing services for us, such as, but not limited to IT providers, internet service providers, platform providers, game providers, and data analytics providers. We may also engage other companies to provide certain services, such as age and identity verification, email distribution, fraud prevention, customer support, and market research.
Professional consultants, such as accountants, lawyers, and financial advisors.
Vendors that process your transactions, including your credit card issuer or other payment provider, a third-party credit verification company, product handlers, delivery services, and similar vendors. Please note, if we use a vendor to facilitate or assist in communication with you, the vendor will receive your personal information (such as your name, email, or telephone number) and may record and store the content of your communications with us.
With third parties to provide you with services or communications: We may disclose your information to third parties to provide you with services or benefits. For example, when you participate in our FanCash program, we may disclose your personal information to Business Partners and other third parties to operate the program and allow you to acquire and redeem the currency through our Services.
With others for legal, security, or safety purposes: We may disclose your personal information (including precise geolocation data and other potentially sensitive personal information): (a) as required by law or legal process; (b) to anticipate, prevent, detect, and investigate suspected fraud, harassment, or other violations of any law, rule, or regulation; (c) to investigate suspected violations of any terms or policies applicable to the Services provided by us or our third party providers or Fanatics Family of Companies; (d) to regulators and oversight bodies, (e) to protect our, our users’, and other third parties’ rights, property, and safety; and (f) to otherwise establish, exercise, and defend against legal claims. These potential disclosures, including sharing personal information with gaming regulators, leagues, associations, governing bodies, sports teams, colleges or related oversight agencies and boards in relation to the enforcement of our Terms of Service and related policies as well as their rules governing authorized gaming, including, but not limited to, in connection with identifying or overseeing their athletes, coaches, officers, directors, shareholders, employees or contractors. We may also use IP address or other device identifiers to identify individuals, either acting alone or in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies.
With others In connection with a corporate transaction: We may transfer your personal information in connection with a sale, acquisition, merger, change of control, bankruptcy, joint venture, or similar transaction involving all or a part of our business. If required by law, we will take commercially reasonable efforts to notify you via email (sent to the email address specified in your account) or by posting of an updated Privacy Notice on our Properties if such a transaction results in the transfer of control of your personal information to a non-affiliate.
With Business Partners for their own purposes: We work with third parties (“Business Partners”) and may disclose your personal information to them for their own purposes or their service providers’, such as for marketing or compliance purposes. In many cases, such disclosure is related to our operation of the Services, such as disclosing your information to a Business Partner when you make a purchase or place a bet on-site at or near the stadium of that Business Partner. Examples of Business Partners that might receive your personal information include but are not limited to (a) social networks, partners who work with us on promotional or sponsorship opportunities available through our Services; (b) other companies that may use the data to help us drive advertising-related revenue (including those who may have registered as a “data broker”); (c) content licensors, like the NFL, who may be involved in providing video content that you may access through the Services; (d) market access partners or others with whom we work to provide Services in your region; (e) stadium operators; (f) sports leagues, teams, and governing bodies; as well as (g) partners who advertise on our sites or other sites to measure advertising effectiveness. You may have the right to opt out of such disclosures, depending on where you live (See “Your Choices”). However, we do not control how Business Partners use and share your information once they receive it. You will need to contact such Business Partners directly for information about their privacy practices or to exercise rights you may have (including if you would like to opt-out of receiving future emails from a Business Partner).
With other third parties with your consent.

Service-Specific Processing of Information

Several of our Services involve specific processing activities, which are described below in this section.

Identity Verification and Biometric Information

Some of our Services require verifying your identity by collecting your picture (such as a selfie) of you along with a picture or scan of your driver’s license or other government-issued identification document. We may engage vendors that use such information to capture, scan, obtain, and use your biometric data—specifically, your facial geometry scan—to verify your identity and protect the safety and security of the Services. FBG does not capture, receive, obtain, or otherwise store your biometric information, but instead uses a third party service provider. Depending on your state of residence, such service provider may either be Socure or IDVerse. For more information on how our vendor, Socure, uses, discloses, destroys, and safeguards your biometric information, and the length of time for which Socure stores your biometric information, please review the Socure Privacy Statement, available at socure.com/privacy. For further information on how our vendor, IDVerse, uses, discloses, destroys, and safeguards your biometric information, and the length of time for which IDVerse stores your biometric information, please review the IDVerse Privacy Policy, available at https://idverse.com/privacy-policy/. If you have questions, please contact us at the information below or reach out to the vendor directly regarding their treatment of biometric information. Please note that if you choose not to provide your biometric information, you may not be able to use the Services.

If you choose to use facial or fingerprint scans to access your account through our mobile application, please see your device provider’s policies for information regarding collection, use, retention and storage of such information.

Betting and Gaming (Including Casino)

You must provide certain information to use our betting and gaming Services. This information may include:

Name and address;
Phone Number;
Age;
Geolocation, including precise geolocation information;
A scan or other image of driver’s license or other ID card;
Social Security number;
Information about your sportsbook transactions, including the time, amount wagered, event wagered on, and results; and
If available, information about your casino transactions, including the games played, time, amount wagered, and results.

Some of this information, including precise geolocation, biometric information, Social Security number, and images of ID cards, is sensitive personal information.

In addition to the purposes described in the How We Use Your Personal Information section above, we gather this information to verify your identity and that you are located in a state that permits betting and gaming Services, as well as for tax, payment, reporting, and related obligations. We may also use your information to record your results, notify you about events or games you may have an interest in, inform you about promotions, collect fees, and receive and process disputes.

You will not be able to use betting and gaming services without location data being turned on. Where we collect precise geolocation data to enable betting and gaming Services, we will use that data to verify your eligibility to place bets or wagers, process payments, perform analytics, and for purposes of legal and regulatory compliance.

Streaming

In connection with our streaming offering, we may disclose your Personal Information to partners and content licensors, like the NFL, Genius, and Sportsradar, who may be involved in providing video content that you may access through the Services.

As required by law or otherwise as directed by you.

We may also disclose any Personal Information, including sensitive personal information as required by gaming regulators and oversight agencies or boards (including integrity monitoring associations) who have the lawful right to seek such information in connection with regulating us and our business practices under applicable state law or regulations.

If you, to the extent permitted by applicable law, give third parties access to credentials for your betting and gaming account for purposes of account aggregation and analysis, you are authorizing them to access any information available to you in your account, and therefore directing us to make that data available to them. Do not provide third parties with credentials to your account if you do not intend to authorize such access, or if such provision of credentials is not permitted by applicable law.

In-person Interactions

In addition to online interactions, we may also collect information from you in-person, such as in our retail locations. During these offline interactions, we may collect the following types of information about your:

Name, phone number, address, and email address;
Commercial information about the products and services you have purchased or the products that are interested in;
Government identification information to confirm age and identity;
Information about your transactions, including the time, amount spent or wagered, item purchased or event wagered on, and results; and
Other information you choose to provide in your communications with us.

In addition to the purposes described in the How We Use Your Personal Information section above, we use this information to respond to your questions, concerns, and requests, to better understand your preferences, and to market to you.

Text Messaging

We may have a text messaging program to send you informational and marketing text messages about or in connection with our products, Services, Properties, and events. To receive these messages, you must voluntarily provide your phone number and agree to receive such text messages. If you do, we may collect the following information about you:

Name and phone number
Information you send to us via text message, including commands (such as STOP) and requests for more information.

In addition to the purposes described in the How We Use Your Personal Information section above, we use this information to send you information and updates on our business and Services, respond to your requests, provide you with information about your interactions with us and your account, and better understand your interests. If you have chosen to receive these messages, you may opt-out (where available) by texting the keyword STOP in response to a message.

Refer-a-Friend

Under our “Refer-a-Friend” program, if you provide us the contact information of a “friend,” both you and the friend may receive discounts and other benefits from us, as well as information about our products and Services that may be of interest to you or your friend. Before providing us another person’s contact information, you must receive that person’s consent to participate in the Refer a Friend program.

We may collect the following information through the Refer a Friend program:

Your and your friend’s name and email address.
Information about your preferences and interactions with our Services.

You and any friends you refer may opt out of the Refer-a-Friend program by contacting us using the information in the Contact Us section.

Cookies and Similar Technologies

Our Properties (and authorized third parties) use cookies and similar technologies to collect information about you, your device, and how you interact with our Properties. This section contains additional information about:

The types of technologies we use and the purposes for which we use them
The types of information we collect using these technologies
How we disclose or make information available to others
Choices you may have regarding these technologies

Types of Cookies and Similar Technologies We Use

Our Properties and the third parties that we authorize may use the following technologies:

Cookies, which are a type of technology that install a small amount of information on a user's computer or other device when they visit a website. Some cookies exist only during a single session and some are persistent over multiple sessions over time.
Pixels, web beacons, and tags, which are types of code or transparent graphics that contain a unique identifier. In addition to the uses described below, these technologies provide analytical information about the user experience and help us customize our marketing activities. In contrast to cookies, which are stored on a user's computer hard drive, pixels, web beacons, and tags are embedded invisibly on web pages and other digital properties, such as emails.
Session replay tools, which record your interactions with our Properties, such as how you move throughout our Properties and engage with our webforms. In addition to the uses described below, this information helps us improve our Properties and identify and fix technical issues visitors may be having with our Properties.
Embedded scripts and SDKs, which allow us to build and integrate custom apps and experiences, some of which may be developed by a third party.

Purposes for Using These Technologies

We and authorized third parties use these technologies for those purposes described in this Privacy Notice, which may include:

Personalization, such as remembering user preferences, login details and browsing behavior; tracking your activity across online properties and platforms over time to better understand your preferences and interests; and personalizing online content;
Improving performance, such as maintaining and improving the performance of our Properties and Services;
Analytics, such as analyzing how our websites are used. For example, we may use Google Analytics to help us improve our Properties, performance and user experiences. Google Analytics may use cookies and tracking technologies to perform their services. To learn how Google Analytics collects and processes data, please visit: “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners; and
Advertising, such as providing you with offers that may be of interest to you; conducting targeted advertising to you on our Properties and those of third parties; and measuring the effectiveness of our communications with you and advertising campaigns, including identifying how and when you engage with our communications.

Information Collected

These technologies collect data about you and your device, such as your IP address, location (both approximate and precise), cookie ID, device ID, AdID, operating system, browser used, browser history, search history, and information about how you interact with our Properties (such as pages on our Properties that you have viewed).

Disclosures of Your Information

We may disclose information to third parties or allow third parties to directly collect information using these technologies on our Properties, such as social media companies, advertising networks, companies that provide analytics including ad tracking and reporting, security providers, and others that help us operate our business and Properties.

Tracking Technologies

Like many other websites and applications, we may automatically collect certain information regarding our Services' users. Such information may include, without limitation, the IP address (which may be used to determine your geographic location) of your computer/internet service provider, your device ID, your zip code, the date and time you access the Services, the Internet address of a referring website, the operating system you are using, the sections or pages of the Services that you visit, and the images and content viewed. We collect information using tools such as cookies, web beacons, pixels, tags, embedded scripts, session replay tools, SDKs, and tracking technologies (collectively, “Tracking Technologies”), some of which are further described below.

You can refuse or delete cookies using your browser settings. If you refuse or delete cookies, some of our Properties’ functionality may be impaired. Please refer to your browser’s Help instructions to learn more about how to manage cookies and the use of tracking technologies. If you change computers, devices, or browsers; use multiple computers, devices, or browsers; or delete your cookies, you may need to repeat this process for each computer, device, or browser. Opting out of interest-based advertising will not opt you out of all advertising, but rather only interest-based advertising from us or our agents or representatives.

Interest-Based Advertising

We may use information we collect (alone or in combination with information provided by third parties and service providers) to deliver targeted advertising (about us or other third party products and services) to you when you interact with our Services or other websites. Information about you (such as email address) as well as cookies and similar technologies (described above) may be used in this process. For example, if you are searching for information on a particular team in connection with a purchase or wager, we may use that information to cause an advertisement to appear on other websites you view. We may, now or in the future, have the ability to engage in “cross-device matching” to display targeted advertisements to you across browsers and devices (as described in Section 6 above).

To further clarify, we partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you or your business. Our partners may place or recognize a cookie on your computer, device, or directly in our emails/communications, and we may disclose personal information to them if you have submitted such information to us, such as your name, postal address, email address, or device ID. Our partners use this information to recognize you across different channels and platforms, including but not limited to, computers, mobile devices, and smart TVs, over time for advertising, analytics, attribution, and reporting purposes.

If you would like to opt-out of these interest-based advertisements please see the Your Choices section below.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes we have outlined above unless we are required to do otherwise by applicable law. This includes, for example, retaining your personal information to provide you with the products or services you have requested and interact with you; maintain our business relationship with you; improve our business over time; ensure the ongoing legality, safety and security of our Services and relationships; or otherwise in accordance with our internal retention procedures.

Third-Party Websites and Social Media Services

Third-Party Websites. The Services may contain links to other websites or Internet resources. When you click on one of those links, you are contacting another website or Internet resource. We have no responsibility or liability for, or control over, those other websites or resources or their collection, use and disclosure of your information, and this Privacy Notice does not apply to personal information collected through those websites or resources. We suggest that you read the privacy policy and terms of use of each such website.
Social Media, Widgets and Open Forums. Our Services may allow you to engage with social media services, such as Facebook, Twitter, Pinterest and Instagram ("Social Networks"), and widgets such as the "Share this" button, or interactive mini-programs that run on our Services or which link from Social Networks to our Services ("Social Functions"). These Social Functions may access, collect, and integrate with your Social Network accounts and information. For example, these Social Functions may collect your IP address, identify which page you are visiting on our Services, or set a cookie. Social Functions may also be used to register you as a Services user. For example, if you are not currently registered as a Website user and you use certain Social Functions, you will be asked to enter your Social Network credentials and then be given the option to register and join the Website. If you choose to use these Social Functions, you may be sharing certain Social Network profile elements with us, including your name, birthday (month/day), comments, contacts, email address, photos, or favorite teams. This sharing is subject to each Social Network's own privacy policy and terms of use. We do not control those Social Networks or your profiles on those services. Nor do we modify your privacy settings on those services or establish rules about how your personal information on those services will be used. Social Functions are either hosted by a third party or hosted directly on our Services. Your interactions with them are governed by the privacy policy of the company providing them. Please refer to the privacy settings in your Social Network account to manage the data that is shared with us through your account. Information you include and transmit online in a publicly accessible blog, chat room, or Social Network, or that you share in an open forum such as an in-person panel or survey, may be viewed and used by others without any restrictions. We do not control such uses of your personal information, and by using such services you assume the risk and acknowledge that the personal information provided by you may be viewed and used by us and/or third parties for any number of purposes and that the usage restrictions set forth in this Privacy Notice do not apply to such services. To request removal of your personal information from a blog, community forum or other publicly accessible part of the Services, contact us using the information in the Contact Us section. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so.

Your Choices

We strive to offer you choices about how information is used and disclosed. There are several ways in which you may opt out of the various programs and services we provide. Some of the ways in which you may opt out are described below. Additional disclosures under U.S. law are provided at Section 14 further below.

You also have the right to access and update your information (See “How to Access and Update Your Personal Information” below).

Opting Out of Our Services. You have a variety of choices for opting out of our Services, if you wish.

Email marketing: If you receive an email from us, you may (i) unsubscribe from all future unsolicited commercial emails from us through a link, typically at the bottom of the e-mail, or (ii) where available, updating your personal information settings through your account, or (iii) contacting us using the information in the Contact Us section.
SMS Marketing: If you have provided your mobile phone number and we have separately obtained your consent to participate in our SMS marketing campaigns on behalf of ourselves or our Fanatics Family of Companies, you may opt out by responding to a message with the keyword STOP.
Referrals: If you participate in our referral program, the friend you referred may contact us using the information in the Contact Us section to opt out of future communications from us.
Mobile apps: On most devices, mobile application users may opt out of mobile communications from us via their device settings (mobile browser cookies require a separate opt-out, as explained below).
Push Notifications. We also may enable our mobile application to offer automatic (or “push”) notifications. We will provide push notifications only to those users who permit such notifications. If you would like to opt-out of push notifications, you can do so using your mobile device settings.

Access, Correction or Deletion of Certain Information. Depending on your jurisdiction of residence, you may have the right to request that we provide you (i) a copy of the specific personal information we maintain about you, (ii) a copy of the categories of information we collect about you, (iii) correct your personal information, or (iv) delete certain of your personal information. You may submit such requests by emailing your request to the email address in the Contact Us section. We will respond to your request within a reasonable time after receipt. See Section 14 below for more information on how to exercise rights that may be available to you.
Business Partner Opt-Out. If you do not want your personal information disclosed to any third party who may use such information for direct marketing purposes, then you may opt-out of such future disclosures by sending an email to the email address in the Contact Us section. However, we are not responsible for removing your personal information from the lists of any third party who has previously been provided with your information in accordance with this Privacy Notice, and any elections or privacy choices you may make with respect to receipt of certain types of e-mails or marketing communications from us will not apply to any such third parties. You should directly contact any third parties that send you communications with respect to choices that they may make available to you with respect to such communications.
Do Not Track Signals. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our websites for third-party purposes, and that is why we provide the variety of opt-out mechanisms described in this Privacy Notice. Some web browsers offer users a “Do Not Track” privacy preference setting in the web browser. Due to technical limitations, the Services do not currently respond to or honor browser-initiated Do Not Track signals. Learn more about Do Not Track.
Interest-Based Advertising. To provide you with a more relevant and interesting experience, we may work with third party companies to display ads or customize the content on the website and on other websites. Some of these third parties may participate in Digital Advertising Alliance ("DAA") and Network Advertising Initiative ("NAI") programs, which provide mechanisms for you to opt out of interest-based advertising performed by participating members at www.aboutads.info and optout.networkadvertising.org. Opting out of interest-based advertising will not opt you out of all advertising, but rather only interest-based advertising from us or our agents or representatives.
Location Data Opt-Out. In some cases, you may also adjust the settings on your personal device or mobile device to allow or restrict the sharing of location information. For example, the "location" permissions on your personal device or mobile device may allow you to elect whether to never share location information with us, to share location information only while you are using the Services or always share location information even if you are not using the Services. If you elect to not share your location information, you may be unable to access certain features of our Services related to wagering. Also, in the event that you prevent the sharing of location information, we may still estimate your general location based on the IP address you use to access Services other than those that enable wagering.

Security of Your Personal Information

We use reasonable security measures to protect the confidentiality of the personal information submitted to us both during transmission and after we receive it.

Children’s Privacy

We are committed to the preservation of online privacy for all of our visitors, including children. We sell products and provide services intended for purchase by adults (i.e., those 21 and older and of lawful betting age). If you engage with our Services, you are representing that you are an adult lawfully permitted to engage with our Services. We will not knowingly collect any personal information from minors or those under the age of 21 without the consent of that child's parent or guardian. If you are under the age of 21, you are not authorized to use the Services. If we become aware that personal information from an individual under age 21 has been collected, we will use all reasonable efforts to delete such information from our database. To notify us if you believe that we have information for an individual under 21 or a minor without parental consent, please contact us using the information in the Contact Us section.

Other Notices and Important Information

Privacy Notice Changes. We have the sole discretion to change, modify, add, or remove portions of this Privacy Notice from time to time. New versions of this Privacy Notice will be posted here. Our collection, use and disclosure of your information will be governed by the version of this Privacy Notice in effect at the time of such collection, use or disclosure and you may be bound to the Privacy Notice posted at time of your last interaction with the Services to which the notice applies. If we materially change the way that we collect, use or disclose your personal information, we will notify you through a notice, updated Privacy Notice on the Services, or by email (sent to the email address specified in your account), prior to or upon the change(s) becoming effective. Accordingly, when you access or use the Services, you should check the date of this Privacy Notice and be aware of any changes since the last version. Your continued use of the Services following the posting of any changes to this Privacy Notice means that you accept such changes.
Notice to International Users. The Services are intended for use by residents of the U.S. in accordance with U.S. laws, the Terms of Service and this Privacy Notice. By using the Properties, you acknowledge that the information we collect about you may be transferred to the United States, which may have laws less protective than those in your country. You also understand that data stored in the U.S. may be subject to lawful requests by the courts or law enforcement authorities in the U.S.

Terms and Conditions. Use of the Services is governed by, and subject to, the Terms of Service, and this Privacy Notice is incorporated therein. Your use or accessing of the Services constitutes your agreement to be bound by the Terms of Service.

Contact the Privacy Team

For questions relating to this Privacy Notice or if wish to exercise your rights, we can be contacted at:

FBG Enterprises Opco, LLC

Attn: Privacy Team

PO Box 551702

4150 Belfort Rd

Jacksonville, FL 32216

privacy@betfanatics.com

Telephone Number: 800-254-0320

For questions or concerns not related to privacy, please reach out to support@betfanatics.com.

Additional U.S. State Privacy Disclosures

This section applies specifically to individuals exercising individual privacy rights with FBG. In order to exercise any of your rights with Business Partners, please contact them directly.

Data Subject Rights

If you live in certain states that have adopted generally applicable consumer privacy laws and/or have privacy requirements under their gaming laws, you may have certain rights, subject to legal limitations, regarding your personal information. Examples of such rights include:

Right to Know. You may have the right to confirm that we process your personal information and to request information about the categories of personal information we have collected about you, the categories of sources from which we collected the personal information, the purposes for collecting the personal information, the categories of third parties to whom we have disclosed your personal information, and the purpose for which we sold or shared your personal information. You may also have the right to obtain copies of the specific pieces of personal information we have collected about you in a portable format.
Right to Delete. You may have the right to request that we delete your personal information. If you submit a request to delete or cease using your personal information, please note that we may not honor such request if required to maintain that information for (i) compliance with legal and regulatory obligations and/or if (ii) maintenance of the information is necessary to fulfill the purpose for which it was provided.
Right to Correct. You may have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Opt Out of Sale/Sharing/Targeted Advertising. You may have the right to opt out of the sale or sharing of your personal information and processing of your personal information targeted advertising.
Right to Opt-Into Sensitive Data Processing. You may have the right to have sensitive data processed only upon your opt-in consent.
Right to Object to Automated Decision-Making or Profiling. You may have the right to object to the use of your personal information in automated (non-human based) decisions or to profile/evaluate personal aspects relating to you such as your preferences, interets, behavior, or locations.

You may exercise the Right to Know, Right to Delete, and Right to Correct, if you have these rights, via our webform or by contacting us at the information provided above.

In order to fully exercise the Right to Opt-Out of Sale/Sharing/Targeted Advertising, you must ensure that you update your settings for each browser, on each device, and on each Fanatics-run website that you use. These steps are necessary so that we can place a site-specific cookie signaling that you have opted out on each browser and each device you use. Please note:

If you block cookies, we will be unable to fully comply with your request to opt out with respect to information automatically collected online through Tracking Technologies.

If you clear cookies, you will need to complete the webform again on each browser on each device where you have cleared cookies

If you are a Nevada resident, please contact us using the information in the Contact Us section above to exercise your opt-out rights under Nevada Revised Statutes §603A et seq.

We will not discriminate against you, in any manner prohibited by applicable law, for exercising these rights.

Verification: In order to process your requests, we may need to obtain information to locate you in our records or verify your identity, depending on the nature of the request. In most cases, we will collect some or all of the following data elements: first and last name, email address, telephone number, and postal address. In some cases, we may request different or additional information, including a signed declaration that you are who you say you are, and will inform you if we need such information. If you submit a request, you will also need to verify your identity by clicking a link in an email sent to your email account.
Authorized Agents: Authorized agents may exercise rights on behalf of consumers. We may require the agent to demonstrate authority to act on behalf of you by providing signed permission from you. We may also require you to verify your own identity directly with us or to directly confirm with us that you provided the authorized agent permission to submit the request. To make a request as an authorized agent, please submit a request through our webform.
Appeal: If we deny your rights request, you may have the right to appeal our decision. To submit an appeal, you can email us at privacy@fanatics.com. We will inform you of our response.
Notice of Financial Incentive. From time to time, we may offer various financial incentives, primarily requesting identifiers and contact information as part of an offer. Details of all financial incentive programs offered are provided in the terms for the applicable offer. The terms of the financial incentive, including personal information requested in connection with the offer, will be provided at the time you sign up or opt-in for the offer. In calculating these offers, we consider the expenses related to the offer and the value of your personal information. You may withdraw from any of the financial incentive offers at any time by following the instructions provided or by contacting us.

Additional Data Processing Disclosures

In addition to the disclosures above, this section provides supplemental information about how we process personal information.

Types of Personal Information

We have collected the following types of personal information in the preceding 12 months: (a) identifiers; (b) personal information contained in your customer records, (c) characteristics of protected classifications under the law; (d) internet and other electronic network activity information; (e) geolocation data; (f) commercial information; (g) audio, electronic, visual, thermal, olfactory or similar information; (h) biometric information; (i) professional and employment-related information; (j) inferences; and (k) sensitive personal information.

Sources of Your Personal Information

We collect your personal information from the following categories of sources: (a) directly from you; (b) from your friends; (c) cookies and other tracking technologies; (d) service providers; and (e) other third parties, including Business Partners, and publicly available information.

Use of Your Personal Information

We collect personal information for the following business and/or commercial purposes: (a) to provide you with products and services, (b) for marketing, (c) for insights, (d) to comply with legal obligations and defend ourselves and others, (e) for internal business and operational purposes; (f) in connection with a corporate transaction; and (g) for any other purpose for which you provide consent.

We use and disclose sensitive personal information only for (i) performing services or providing goods reasonably expected by an average consumer, such as fraud detection and account verification; (ii) detecting security incidents; (iii) resisting malicious, deceptive, or illegal actions; (iv) ensuring the physical safety of individuals; (v) short-term, transient use, including non-personalized advertising; (vi) performing or providing internal business services; (vii) verifying or maintaining the quality or safety of a service or device; or (viii) purposes that do not infer characteristics about you.

Disclosure of Personal Information

The categories of third parties to which we disclose personal information, including for targeted advertising, for a business purpose or to whom we sell or share personal information are summarized in the chart below. We do not knowingly sell or share the personal information of minors under the age of 16.

Our data disclosure practices are detailed in the chart below:

Categories of Personal Information We Collect

Categories of Third Parties to Which we Disclose Personal Information for a Business Purpose

Categories of Third Parties to Which Personal Information is Sold or Shared, including for Targeted Advertising

Identifiers, such as your contact information (including your name, email address, postal address, and telephone number), alias, unique personal identifier, social media identifiers, authentication information you create (such as account password), and device identifiers (such as advertising IDs, pixel and cookie IDs, Internet Protocol (“IP”) address, and ICCID)

Sources of Personal Information

Types of Personal Information Collected

How We Use Your Personal Information

How We Disclose Your Personal Information

Service-Specific Processing of Information

Identity Verification and Biometric Information

Betting and Gaming (Including Casino)

In-person Interactions

Text Messaging

Refer-a-Friend

Cookies and Similar Technologies

Interest-Based Advertising

Data Retention

Third-Party Websites and Social Media Services

Your Choices

Security of Your Personal Information

Children’s Privacy

Other Notices and Important Information